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Server downtime?

Discussion in 'MSC Official Servers and MSC Website' started by Malachite, Nov 25, 2016.

  1. Malachite

    Malachite New Adventurer Heroes of Dawn

    81
    2
    Dec 31, 2015
    Male
    United States
    The servers are all like gone! EU France MS:C Server 10 is the one server open with TUNDRA, just checking out to see if the servers are being patched or if the servers are being fixed with the security breach lately.

    Thanks!, PM Me if you must to keep me up to date on things, and go figure - I am probably speaking for many.
     
  2. PY004

    PY004 Administrator Staff Member Administrator Moderator

    347
    5
    Jun 11, 2010
    Male
    New York City
    Cleaning up after the breach and moving things around. Also doing the annual server upgrade now since we got downtime anyways.

    I'm purposefully keeping the exact details private.
     
  3. Kyrin Fireheart

    Kyrin Fireheart New Adventurer

    3
    0
    Nov 23, 2016
    ETA on servers returning?
     
  4. ultima

    ultima Adventurer Developer

    24
    7
    Nov 23, 2016
    Oh no. :( Figures something had to happen to kill the servers. I wanted to hit level 30 today. :p
     
  5. Veltex

    Veltex New Adventurer Heroes of Dawn Shadows of Torkalath

    15
    0
    Feb 11, 2016
    magic
    dungeon
    Hmm... I wonder what that could mean?

    inb4 MS:C shutdown forever
     
  6. PY004

    PY004 Administrator Staff Member Administrator Moderator

    347
    5
    Jun 11, 2010
    Male
    New York City
    FN Server and the US East servers should be online now.

    The EU Server is expected to be online within the next 6 hours while the US West server may take a little longer. The latency to that server from my location is high due to the distance. As a result, it takes me forever to install the OS using the already slow remote management interface.

    EDIT
    Someone is going to have to verify that the FN server is saving characters properly. IE: Join a server, do something that changes your character file (exp, use a potion, whatever), then log off, join back in after a minute, then check to see if hte character loads all the changes properly.
     
  7. MS:C community

    MS:C community Active Adventurer

    368
    25
    Jul 7, 2011
    The central connection appears to be broken (tried all three servers).
     
  8. PY004

    PY004 Administrator Staff Member Administrator Moderator

    347
    5
    Jun 11, 2010
    Male
    New York City
    Try again and let me know? Thanks.

    //EDIT: Fix attempted
     
  9. ultima

    ultima Adventurer Developer

    24
    7
    Nov 23, 2016
    I can also confirm they appear to still be offline because I get the same "Central network connection broken" error message on all 3 servers for me as well, unfortunately.
     
  10. PY004

    PY004 Administrator Staff Member Administrator Moderator

    347
    5
    Jun 11, 2010
    Male
    New York City
    Okay attempt fix num 2.

    Try again? lol Sorry for making you guys go back and forth.
     
  11. ultima

    ultima Adventurer Developer

    24
    7
    Nov 23, 2016
    Still no luck. Made sure I sat in all 3 of the servers for at least 2 minutes each for the connection(s) to refresh to the server but the error seems to be persistent. :(
     
  12. PY004

    PY004 Administrator Staff Member Administrator Moderator

    347
    5
    Jun 11, 2010
    Male
    New York City
    I think I figured it out. Try again? // I am slowly and surely become a cry wolf.
     
  13. ultima

    ultima Adventurer Developer

    24
    7
    Nov 23, 2016
    I can only see server #3 now, the other two vanished? Not sure what happened there. However I hate to confirm that the connection is still borked.

    edit: the other two servers are visible now, just the same issue as before.
     
  14. MS:C community

    MS:C community Active Adventurer

    368
    25
    Jul 7, 2011
    No luck yet.
     
  15. PY004

    PY004 Administrator Staff Member Administrator Moderator

    347
    5
    Jun 11, 2010
    Male
    New York City
    It's probably the enhanced security measures. I tried another fix.
     
  16. ultima

    ultima Adventurer Developer

    24
    7
    Nov 23, 2016
    He's dead, Jim. (roughly translates to: Servers are still broken.) :? this sucks.
     
  17. PY004

    PY004 Administrator Staff Member Administrator Moderator

    347
    5
    Jun 11, 2010
    Male
    New York City
    This isn't a permission issue. This is something else. Might take a while to get down to the bottom of,.
     
  18. MS:C community

    MS:C community Active Adventurer

    368
    25
    Jul 7, 2011
    It works now. Thanks!
     
  19. PY004

    PY004 Administrator Staff Member Administrator Moderator

    347
    5
    Jun 11, 2010
    Male
    New York City
    Perfect. Thanks to everyone who helped test this.
     
  20. Thothie

    Thothie Administrator Staff Member Administrator Moderator Developer

    14,992
    29
    Apr 8, 2005
    psycho-oligist
    lost
    Eh, actually, the only servers I see up are the old Chicago servers...

    ...I assume there's been some shuffling of the old TCAdmin system involved?

    edit: Although I guess this as is as currently expected...
     
  21. PY004

    PY004 Administrator Staff Member Administrator Moderator

    347
    5
    Jun 11, 2010
    Male
    New York City
    Los Angeles Servers Online.
     
  22. MS:C community

    MS:C community Active Adventurer

    368
    25
    Jul 7, 2011
    RKS #08 and #10 are down.
     
  23. Thothie

    Thothie Administrator Staff Member Administrator Moderator Developer

    14,992
    29
    Apr 8, 2005
    psycho-oligist
    lost
    Gr... Someone tried to start Guildmaster... Deleted it, so hopefully won't happen again.
     
  24. Lucifer Majiskus

    Lucifer Majiskus New Adventurer Sons of Babel

    Well how would a guildmaster go about getting crests then? Would they have to do it on their private FN server? (Asking for future reference :wink: )
     
  25. Thothie

    Thothie Administrator Staff Member Administrator Moderator Developer

    14,992
    29
    Apr 8, 2005
    psycho-oligist
    lost
    Guildmaster doesn't provide crests anymore, even if you could load it... Sadly, the new internal system is buggered too, so until the next patch, yeah, yer SOL. :oldcry:
     

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