[RESOLVED] Server Failure September 17, 2017

[PY004]

One of RKSzone.com servers called Prometheus has just gone offline. Efforts to reach it has failed. Ticket with datacenter has been opened to determine the cause.

Currently, MSC FN, RKS Eastern servers are down.

 

[PY004]

Back online.

 

[Monika's_BFFEx0256]

Good work!

 

[PY004]

Reason for failure.

Dear Customer,


The intervention on ... has been completed.


This operation was closed at 2017-09-17 01:20:58


Here are the details of this operation:

Network connector

Date 2017-09-17 00:31:11, shawn M made Network connector:

Hello;


There was an issue with one of our network equipment that prevented the server from being reachable. An unplanned replacement of the optical transceivers had to be done. Please use the following link for more information on the intervention that was done today:


http://travaux.ovh.net/?do=details&id=27233


Server is now back online and pings. We are very sorry for the inconvenience.

Thank you for choosing OVH! Have a nice day.



If you need any further information regarding this intervention, please do not hesitate to contact our technical support.



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